An agile Christmas story 🎄

Dec 22, 2024 | Agile Values, Transformation

The North Pole’s New “Transformation”

’Twas the week before Christmas, and Santa’s Workshop was in utter pandemonium—again. This year, the elves had scrapped their old, handcrafted way of making toys in favor of a “cutting-edge” process. Mrs. Claus had read in some glossy magazine that if they just adopted the latest corporate craze—let’s call it “FestiveFlow”—then Christmas would run as smoothly as melted cocoa on a warm cookie. Never mind that Santa’s Workshop had been delighting kids for centuries without metrics, sprints, or daily stand-ups. Tradition? Pfft. Efficiency was the new reindeer in town.

The High-Speed Sleigh to Nowhere

Now, the elves spent their days hunched over tiny sticky notes, yelling at each other about “story points” and “minimum viable sleds.” No one quite understood what these terms meant, but it sure sounded important. The Reindeer Division, once a merry band of carrot-chomping daredevils, now had a KPI dashboard tracking antler polish frequency. Rumor had it Comet was on a “performance improvement plan” for failing to align with the new “North Star OKRs.”

Meanwhile, Santa was buried in a spreadsheet rather than a chimney, calculating cycle times and throughput. He’d taken a two-day workshop (forced upon him by a team of pointy-eared consultants) and still didn’t know why counting “velocity” was more important than ensuring kids got what they actually wanted. “Ho-ho-why?!” he muttered under his breath.

Elves Under Strict Surveillance

The elves tried to embrace the new system. They nodded seriously in meetings about “resource utilization” and “cross-functional synergy.” They painted their green hats blue one week because some consultant’s slide deck said it would “signal a growth mindset.” Instead of tinkering with prototypes and delighting in laughter, they were now trapped in a maze of metrics. One elf dared to ask, “Can’t we just make toys again?” He was politely invited to a three-hour retrospective to discuss his “resistance to change.”

The Great Toy Mix-Up

Soon, the consequences of FestiveFlow became clear. Instead of a lovingly crafted doll, little Susie got a high-tech gadget that nobody understood how to operate. Timmy received a list of “toys in the backlog” instead of the action figure he’d always dreamed of. And Jeremy got three identical toy trucks because the system counted outputs, not outcomes. After all, if you can produce three trucks instead of one, that must mean you’re more “agile,” right?

Santa tried to explain this disaster to the consultant elves who’d sold him on FestiveFlow. They just nodded, took notes, and recommended “iterating” the process after the holiday rush. “After all,” one said, “it’s not the framework’s fault; you’re probably just not ‘doing it right.’”

The Christmas Eve Epiphany

As Santa hopped into his sleigh that Christmas Eve, he felt a pit in his stomach. He was on schedule, sure. The charts looked green, and the elves had “pulled in work” like never before. But something was missing. That warm glow of making children happy? Replaced by the cold glare of a status dashboard. The twinkle in the elves’ eyes? Diminished to a flicker, buried under task lists and deadlines.

Halfway through his route, Santa paused mid-flight, turned off his GPS-driven KPI tracker, and heaved the printouts of performance data overboard. He pulled out his old handmade list—yes, the one written in calligraphy and smudged by hot cocoa—and refocused on each child’s wish. After a deep breath, he delivered gifts from the heart, not from the spreadsheet. The sleigh might have arrived a few minutes late here and there, but the twinkle returned, the laughter resurfaced, and the magic flowed freely.

Christmas Morning and Beyond

Come Christmas morning, the world’s children woke to find not perfectly optimized but soulless trinkets, but items that truly resonated with their hopes and dreams. The elves, shaking off their corporate jargon hangover, rediscovered the art of craft and care. Santa tore down the Velcro Kanban boards and reminded everyone: Christmas isn’t about maximum throughput; it’s about delivering joy.

From that day forward, the North Pole vowed that no matter what fancy frameworks tried to worm their way in, they’d remain faithful to what mattered most: people, creativity, and a healthy dose of holiday cheer. No more forced transformations, no more endless meetings about “value streams”—just a workshop that worked together, laughed together, and brought happiness to all.

And as Santa sank into his armchair that evening—cocoa in hand, slippers on—he couldn’t help but chuckle at the ridiculousness of it all. In trying to become more “agile,” they’d nearly lost the very spirit that made Christmas special. Fortunately, a dash of common sense and a sprinkle of magic set things right again.

Happy holidays, and may all your transformations be merry…and actually meaningful.


A Note on True Agility

And let’s be clear: Agility itself isn’t the enemy. When done right—when it’s about trust, adaptability, and caring about people before process—it brings out the very best in teams. But the moment we turn it into a soulless check-the-box exercise, we lose the spark that made it valuable in the first place. Santa and his elves learned this the hard way, and now, as they share hot cocoa and swap ideas freely, the North Pole’s brand of agility shines brighter than ever—authentic, human-centered, and joyfully alive.

Happy holidays!

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